Please check the User Guide first. Otherwise, choose from the following:
For any content-related issues or concerns, please go to the Sexual Assault Forensic Examiner Technical Assistance (SAFEta) website.
Please make sure that your computer meets the program's System Requirements. There's also a Troubleshooting section in the User Guide. If you're unable to find the answers you need in our Userguide, you can contact us using the form we've provided below.
In order to help us answer your question faster, please describe in as much detail as possible the issue, such as:
- What happened
- The steps you took
- System hardware specs (CPU, RAM, OS)
- List of other programs that were running at the time
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