User Guide

1. Overview of the Program

This program teaches how to conduct sexual assault medical examinations that are patient-centered and that preserve evidence. It’s designed to complement the recommendations outlined in the National Protocol for Sexual Assault Medical Forensic Examinations.

This new, interactive program provides expert instruction for health-care professionals who may care for sexual assault patients – and may be called to testify about that care. The training’s designed for registered nurses, advanced practice nurses, midwives, physician assistants, physicians, and students in these professions.

Others may find certain sections of the program of benefit, including victim advocates, emergency medical services professionals, licensed vocational/practical nurses, counselors, EMS and law enforcement personnel, officers of the court, and forensic scientists.

Your training takes place in a Virtual Sexual Assault Clinical/Forensic Facility. Using an engaging, interactive format, experienced practitioners will guide you through most of the tasks an examiner must perform when caring for a sexual assault patient. The centerpiece of this learning is the practicum in the clinic’s Room A. Here, Karen Carroll, RN, SANE-A, takes you through the entire forensic exam with a virtual patient, from the consent process, through history-taking, general examination and documentation, pelvic exam, documentation, medical care (emphasizing emergency contraception in this case), and planning for follow-up care. Completing the Room A practicum qualifies you to practice your skills in a second, more challenging, case using your virtual evidence collection kit.

Other areas of the clinic help prepare you to testify in court and see how a forensic laboratory analyzes evidence. You may attend video discussions on controversial topics along with an “after-action” discussion by members of a sexual assault response team. Additionally, there are interviews with actual assault survivors and access to relevant Web-based resources.

The program contains approximately 12 hours of training. It can be used individually, in small groups, or in classroom settings led by an instructor. The program provides excellent preparation for hands-on courses and refresher training to help maintain knowledge and skills gained during such courses. It’s designed for use with Windows XP and Vista systems. (See System Requirements at left for specifics.)

Return to Top of Page

2. Installing the Program

System requirements

Installation

Uninstalling

Starting the program

Return to Top of Page

3. Getting Started

Signing in to the Program

Following the opening credits screen, you'll sign in so that your progress through the program can be saved. Returning users can select their name from the roster on the right side of the login screen to resume their progress.

If you're using the program for the first time, click the "New Student" button and you'll be asked to type your first and last name. This is the name that will appear on your Certificate when you complete the core portions of the program. After you click which profession fits you best, you'll be asked to review what you've entered. If everything looks good, click the Begin button.

Return to Top of Page

4. Areas of the Virtual Sexual Assault Clinical/Forensic Facility

Room A

This is the recommended place to begin your training. Karen Carroll is your guide through a practicum with simulated patient Mary Lange. She'll work with you, step by detailed step, through a sexual assault examination, pertinent medical care (emphasizing emergency contraception), and planning follow-up care. Depending on your thoroughness, the Practicum can take as long as three hours.

In the second, shorter, patient simulation that follows, you'll see a second Mary Lange that is completely different from the first Mary Lange case. You'll be more on your own, using a virtual evidence collection kit and helping your simulated patient deal with issues related to sexually transmitted infections and HIV.

Room B

Pat Speck models the history-taking portion of a sexual assault examination with 3 simulated patients: a male adolescent, an elder, and a young female victim of chronic inter-familial abuse. During each of these, you can elect to hear Pat point out especially pertinent insights. These are followed by an opportunity to view the forensic medical record for each case, get follow-up information, and see "director's commentary" versions of each encounter.

Courtroom Area

Pretrial Preparation

Eventually all examiners must interact with the legal system. In the Pretrial Preparation room, Roger Canaff, a sex crimes prosecutor, provides valuable insight into handling this competently. He'll prepare you to be a confident expert witness.

Courtroom

Observe Karen Carroll testify in a realistic courtroom setting about her findings from the first and second Mary Lange cases that you did in Room A. Roger Canaff provides commentary and additional tips to help make your testimony as effective as possible.

Conference Room

Watch a sexual assault response team conduct an after-action review of the second Mary Lange case from Room A. Additionally, experts sexual assault examiners get together to discuss important, controversial issues.

The Learning Resources Room

Survivor Interviews

Five real survivors of sexual assault talk candidly about their experiences. They describe the assault itself, first response, encounters with the health and legal systems, recovery, and further thoughts.

Web Links

For those with an Internet connection, you can access relevant web sites from within the program. These links are accessible from a standard web browser here.

If you use the embedded browser, you may find some sites launch a new browser window. To get back to the program, just click on the SAE tab on your Windows® taskbar.

Forensic Laboratory

Criminalist Kevin McMahon leads a tour through a virtual forensic lab to show what happens to the evidence from the second Mary Lange case, why proper collection techniques are critical for successful prosecution, and how evidence is processed and analyzed.

Faculty-only Lounge

Enter the correct PIN and you be able to jump to any portion of the program so it can be used in a classroom-based instructor-led training.

Return to Top of Page

5. Using the Program

Walking in the Halls

Controlling Presentations

Back

Takes you back one step to review material you've just covered.

Pause

Temporarily halts a presentation. Click resume to continue the presentation.

Forward

Skips ahead to the next chunk of material. Since the amount of material skipped can be a little or a lot, use this cautiously. If clicking Forward would make you skip an activity, you'll be asked to confirm that you want to skip it.

Hitting the Esc key skips the currently playing audio or video. This can be used to skip sections of the program that you've already seen or heard, such as the opening credits for returning users. Caution: Using ESC on portions that you haven't already seen can cause you to miss vital information or directions on what to do next.

Overview button

Exiting the program

A. Overview

Click any Overview button and then click the Exit program button.

B. Exit Door

Click on the exit door in the Reception area of the Clinic.

Closed captioning

Closed captioning is available throughout the program by pressing ALT-C. A text transcript of any spoken audio will appear in the top left corner of the screen. Press ALT-C again to turn captions off. If captions aren't appearing, try clicking on the main portion of the screen before hitting ALT-C.

Return to Top of Page

6. Tracking Your Progress

The bulletin board mounted outside the Waiting Room offers several valuable links.

A. Student Progress Report

Clicking the manila folder on the bulletin board will present a progress report showing which of the areas of the program you have completed. Click Open Browser to Print on the report screen to open an external web browser from which you can save or print your report.

	Section	Est. Time to Complete
Room A	First Mary Lange Visit	3hr
	Second Mary Lange visit	1hr 15min
Room B	Core history-taking	1hr 45min
	Supplementary Learning	1hr 20min
Courtroom	Pretrial Preparation	30min
	Courtroom Presentation	1hr
	Testimony for Second Mary Lange	30min
Conference Room	After-action review	8min
	Controversial issues	20 min
Learning Resources Room	Survivor interviews	1hr 5min
	Web Links	depending on link
Forensic Laboratory	Main Presentation	20min
	Lab Videos	15min

B. Certificate

A Certificate of Completion icon will appear on the bulletin board when you've completed the following: the Practicum and second visit with simulated patient in Room A, the three patient histories in Room B, and the main presentation of the Pretrial Preparation, Courtroom, and Forensic Laboratory areas. Onscreen instructions will guide you through printing out your certificate.

C. Production Credits

The blue folder contains credits recognizing the people and institutions who made this program.

D. Acknowledgments

The red folder contains additional acknowledgments of people and institutions that played an integral part in making the program.

Return to Top of Page

7. Troubleshooting

I can't run the program because I have a limited (or restricted) user account.

You'll need to have your system administrator or someone with administrator privileges launch the program for the first time. Thereafter, you'll be able to use the program even with restricted access.

 

The screen looks distorted or too small.

The program does its best to change your monitor resolutions at start-up to make the size of the videos be as big as possible. (This applies to LCD monitors and laptop displays.) However, because of variations in hardware and software, it may not be able to do this well. Sometimes the image remains small, or even stretched/distorted. If this happens, exit the program if it's running and try manually changing your monitor settings. Right-click on the Windows® desktop and choose "Properties." Click the "Settings" tab and drag the slider for "Screen Area" to 800x600. Click "OK" and re-launch the program. You'll need to go back into the Properties to re-size your monitor size manually when you quit.

 

I can't get into the Waiting Room.

While it is important to have a waiting room for a patient's comfort in the virtual Facility, there is no interaction available there in this program.

 

Return to Top of Page

8. Instructions for updating to SAE 1.5

Sexual Assault Examiner: Clinical and Forensic Management (SAE) has a new update!

This new update is Windows 7 compliant and adds a set new features that make it easy for an instructor to use the program in a group or classroom setting.

Note: These instructions are for those with an existing installation of the original SAE program on their computer and who want to update to the latest version.

Step 1: Start the program normally (from the Start menu). When the program asks you to install a new update please do so. Your update will be downloaded and then installed.

Step 2: Start up SAE again. The program will ask you if you wish to update again. This is normal, and part two of the "double update" process. There will be a screen that warns you that this update is significantly larger than the previous one. Please proceed. There is a progress bar for both the download and the installation, but please allow up to 30 - 45 minutes on a relatively fast internet connection for the whole of step two to complete.

Warning: If at any time the update process is interrupted, the program may become corrupted and you may need to reinstall SAE and update again.

Step 3: After the update is complete, please start the program once more. As a student not many things about the program will have changed. Any prior progress through the program will be preserved. As an instructor there is a whole new interface for using the program. Feel free to explore. New teaching movies and instructions will be available in the coming weeks. They will be available through IAFN.

Return to Top of Page

9. Software License Agreement

Sexual Assault: Forensic and Clinical Management 1.5
SOFTWARE LICENSE AGREEMENT
Copyright © 2010 by the Trustees of Dartmouth College

SOFTWARE LICENSE AGREEMENT

IMPORTANT - READ CAREFULLY: THE ACCOMPANYING PROGRAM (WHICH INCLUDES
COMPUTER SOFTWARE, THE MEDIA AND RELATED DOCUMENTATION IN PRINTED AND
ELECTRONIC FORM) IS LICENSED TO YOU ON THE TERMS SET FORTH BELOW,
WHICH CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND THE TRUSTEES OF
DARTMOUTH COLLEGE (DARTMOUTH COLLEGE). BY OPENING THIS PACKAGE, AND/OR
INSTALLING OR OTHERWISE USING THE PROGRAM, YOU AGREE TO BE LEGALLY
BOUND TO THE TERMS OF THIS AGREEMENT WITH DARTMOUTH COLLEGE.  IF YOU
DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO
USE THE PROGRAM AND YOU SHOULD RETURN THE PROGRAM TO THE VENDOR FROM
WHICH YOU OBTAINED THE PROGRAM AND REQUEST A REFUND.

Limited Use License

Dartmouth College grants you the non-exclusive, non-transferable,
limited right and license to use one (1) copy of the Sexual Assault:
Forensic and Clinical Management 1.5 program (SAE 1.5) solely for your
use on a single computer. You may make one (1) copy of the SAE 1.5 in
machine readable form solely for back-up purposes, provided you
reproduce the SAE 1.5 in its original form and with all proprietary
notices on the back-up copy.

Restrictions on Use

You may not:

    1. Create derivative works based on the SAE 1.5;

    2. Reproduce the SAE 1.5 except as described in this Agreement;

    3. Sell, assign, license, disclose, or otherwise transfer
    or make available the SAE 1.5 or any copies of the SAE 1.5 in
    any form to any third parties;

    4. Alter, translate, decompile, or attempt to reverse
    engineer the SAE 1.5, subject to applicable law which
    permits such activity notwithstanding this contractual
    prohibition; or

    5. Remove or alter any proprietary notices or marks on
    the SAE 1.5.

This software license may not be sold, or transferred to a country
listed in Country Group E-1 (Sudan, Syria, N. Korea, Iran and Cuba) in
Supplement No.1 to Part 740 of the United States Export Administration
Regulations (http://www.access.gpo.gov/bis/ear/ear_data.html).

Dartmouth College owns all rights, title and interest in and to the
SAE 1.5. All rights not expressly granted to you are retained by
Dartmouth College. Your use shall be in accordance with applicable
restrictions concerning privacy and intellectual property rights.

Limitation on Damages

THE SEXUAL ASSAULT: FORENSIC AND CLINICAL MANAGEMENT 1.5 PROGRAM AND
DOCUMENTATION IS BEING DELIVERED TO YOU "AS IS" AND DARTMOUTH COLLEGE
MAKES NO WARRANTY AS TO ITS USE, RELIABILITY OR PERFORMANCE.

DARTMOUTH COLLEGE DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR
RESULTS YOU MAY OBTAIN BY USING THE SAE 1.5. DARTMOUTH COLLEGE FURTHER
REPRESENTS AND WARRANTS THAT, TO THE BEST OF ITS KNOWLEDGE AND BELIEF,
THE PROGRAM SHALL NOT VIOLATE ANY COPYRIGHT OR OTHER LEGAL RIGHT OF
ANY THIRD PARTY. YOU ASSUME ALL RISK ASSOCIATED WITH THE QUALITY,
PERFORMANCE, INSTALLATION AND USE OF THE SAE 1.5 INCLUDING, BUT NOT
LIMITED TO, THE RISKS OF PROGRAM ERRORS, LOSS OF DATA OR SAE 1.5
SOFTWARE PROGRAMS, OR UNAVAILABILITY OR INTERRUPTION OF
OPERATIONS. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THE
APPROPRIATENESS OF USE OF THE SAE 1.5 AND ASSUME ALL RISKS ASSOCIATED
WITH ITS USE.

Indemnification

You agree to indemnify, defend and hold Dartmouth College, its
partners, affiliates, contractors, officers, directors, employees and
agents harmless from all damages, losses and expenses arising directly
or indirectly from your acts and omissions to act in using the SAE 1.5
pursuant to the terms of this Agreement.

If you have any questions concerning this license, you may contact

	World Two Systems, LLC
	P.O. Box 471
	Grantham, NH 03753
	sae-sales@world2systems.com

Halyard Multimedia Runtime License

Copyright © 1993-2010 by the Trustees of Dartmouth College.
Portions copyright © 1997-2001 by Id Software, Inc.

Portions copyright by many others.

Sexual Assault: Forensic and Clinical Management 1.5 program runs on
top of the Halyard multimedia runtime.  The runtime may be used to
edit and distribute your own content, independent of SAE 1.5.

The Halyard multimedia runtime is free software; you can redistribute
it and/or modify it under the terms of the GNU General Public License
as published by the Free Software Foundation; either version 2 of the
License, or (at your option) any later version.

The Halyard multimedia runtime is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY; without even the implied warranty
of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
General Public License for more details.

You should have received a copy of the GNU General Public License
along with this program; if not, write to the Free Software
Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307
USA

The various components of the Halyard multimedia runtime are copyright
by many authors.  For full details, please consult
"Halyard-License.txt" and the Halyard source distribution.

You may obtain the source code to the Halyard multimedia runtime from
(http://iml.dartmouth.edu/). You may also receive a machine-readable
copy of the source code (for a charge of no more than the cost of
physically performing source distribution) by writing to Interactive
Media Laboratory, Colburn Hill Suite 204, One Medical Center Drive,
Lebanon, NH 03756 USA within three years of the date of distribution.


QuickTime 

APPLE COMPUTER, INC.
SOFTWARE LICENSE AGREEMENT FOR QUICKTIME

IMPORTANT NOTICE TO QUICKTIME PRO USERS:

INSTALLATION OF QUICKTIME 7 WILL DISABLE THE QUICKTIME PRO
FUNCTIONALITY IN PRIOR VERSIONS OF QUICKTIME. IF YOU PROCEED WITH THIS
INSTALLATION, YOU MUST PURCHASE A NEW QUICKTIME 7 PRO KEY TO REGAIN
QUICKTIME PRO FUNCTIONALITY. AFTER INSTALLATION, VISIT
WWW.APPLE.COM/QUICKTIME TO PURCHASE A QUICKTIME 7 PRO KEY.

PLEASE READ THIS SOFTWARE LICENSE AGREEMENT ("LICENSE") CAREFULLY
BEFORE USING THE APPLE SOFTWARE.  BY USING THE APPLE SOFTWARE, YOU ARE
AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE
TO THE TERMS OF THIS LICENSE, DO NOT USE THE SOFTWARE.  IF YOU DO NOT
AGREE TO THE TERMS OF THE LICENSE, YOU MAY RETURN THE APPLE SOFTWARE
TO THE PLACE WHERE YOU OBTAINED IT FOR A REFUND.  IF THE APPLE
SOFTWARE WAS ACCESSED ELECTRONICALLY, CLICK "DISAGREE/DECLINE".  FOR
APPLE SOFTWARE INCLUDED WITH YOUR PURCHASE OF HARDWARE, YOU MUST
RETURN THE ENTIRE HARDWARE/SOFTWARE PACKAGE IN ORDER TO OBTAIN A
REFUND.

IMPORTANT NOTE: This software may be used to reproduce materials.  It
is licensed to you only for reproduction of non-copyrighted materials,
materials in which you own the copyright, or materials you are
authorized or legally permitted to reproduce.  If you are uncertain
about your right to copy any material, you should contact your legal
advisor.

1. General.  The software, documentation and any fonts accompanying
this License whether on disk, in read only memory, on any other media
or in any other form (collectively the "Apple Software") are licensed,
not sold, to you by Apple Computer, Inc. ("Apple") for use only under
the terms of this License, and Apple reserves all rights not expressly
granted to you. The rights granted herein are limited to Apple's and
its licensors' intellectual property rights in the Apple Software and
do not include any other patents or intellectual property rights. You
own the media on which the Apple Software is recorded but Apple and/or
Apple's licensor(s) retain ownership of the Apple Software itself. The
rights granted under the terms of this License include any software
upgrades that replace and/or supplement the original Apple Software
product, unless such upgrade contains a separate license.

Title and intellectual property rights in and to any content displayed
by or accessed through the Apple Software belongs to the respective
content owner.  Such content may be protected by copyright or other
intellectual property laws and treaties, and may be subject to terms
of use of the third party providing such content. This License does
not grant you any rights to use such content.

2. Permitted License Uses and Restrictions.  This License allows you
to install and use one copy of the Apple Software on a single computer
at a time. This License does not allow the Apple Software to exist on
more than one computer at a time, and you may not make the Apple
Software available over a network where it could be used by multiple
computers at the same time. You may make one copy of the Apple
Software in machine-readable form for backup purposes only; provided
that the backup copy must include all copyright or other proprietary
notices contained on the original. Except as and only to the extent
expressly permitted in this License or by applicable law, you may not
copy, decompile, reverse engineer, disassemble, modify, or create
derivative works of the Apple Software or any part thereof. THE APPLE
SOFTWARE IS NOT INTENDED FOR USE IN THE OPERATION OF NUCLEAR
FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC
CONTROL SYSTEMS, LIFE SUPPORT MACHINES OR OTHER EQUIPMENT IN WHICH THE
FAILURE OF THE APPLE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY, OR
SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.

3.  Transfer.  You may not rent, lease, lend or sublicense the Apple
Software.  You may, however, make a one-time permanent transfer of all
of your license rights to the Apple Software to another party,
provided that: (a) the transfer must include all of the Apple
Software, including all its component parts, original media, printed
materials and this License; (b) you do not retain any copies of the
Apple Software, full or partial, including copies stored on a computer
or other storage device; and (c) the party receiving the Apple
Software reads and agrees to accept the terms and conditions of this
License.

Updates: If an Apple Software update completely replaces (full
install) a previously licensed version of the Apple Software, you may
not use both versions of the Apple Software at the same time nor may
you transfer them separately.

NFR (Not for Resale) Copies: Notwithstanding other sections of this
License, Apple Software labeled or otherwise provided to you on a
promotional basis may only be used for demonstration, testing and
evaluation purposes and may not be resold or transferred.

Academic Copies: If the Apple Software package has an academic label
or if you acquired the Apple Software at an academic discount, you
must be an Eligible Educational End User to use the Apple Software.
"Eligible Educational End Users" means students, faculty, staff and
administration attending and/or working at an educational
institutional facility (i.e., college campus, public or private K-12
schools).

4.  Consent to Use of Data.  You agree that Apple and its subsidiaries
may collect and use technical and related information, including but
not limited to technical information about your computer, system and
application software, and peripherals, that is gathered periodically
to facilitate the provision of software updates, product support and
other services to you (if any) related to the Apple Software.  Apple
may use this information, as long as it is in a form that does not
personally identify you, to improve our products or to provide
services or technologies to you.

5.  Termination.  This License is effective until terminated.  Your
rights under this License will terminate automatically without notice
from Apple if you fail to comply with any term(s) of this
License. Upon the termination of this License, you shall cease all use
of the Apple Software and destroy all copies, full or partial, of the
Apple Software.

6. Limited Warranty on Media.  Apple warrants the media on which the
Apple Software is recorded and delivered by Apple to be free from
defects in materials and workmanship under normal use for a period of
ninety (90) days from the date of original retail purchase. Your
exclusive remedy under this Section shall be, at Apple's option, a
refund of the purchase price of the product containing the Apple
Software or replacement of the Apple Software which is returned to
Apple or an Apple authorized representative with a copy of the
receipt.  THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES ON THE
MEDIA INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, OF SATISFACTORY QUALITY, AND OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM
THE DATE OF ORIGINAL RETAIL PURCHASE.  SOME JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.  THE LIMITED WARRANTY SET FORTH
HEREIN IS THE ONLY WARRANTY MADE TO YOU AND IS PROVIDED IN LIEU OF ANY
OTHER WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION.

7. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT
USE OF THE APPLE SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE
RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS
WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE
IS PROVIDED "AS IS", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND,
AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO AS "APPLE"
FOR THE PURPOSES OF SECTIONS 7 AND 8) HEREBY DISCLAIM ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE, EITHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET
ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.  APPLE DOES NOT
WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLE
SOFTWARE, THAT THE FUNCTIONS CONTAINED IN THE APPLE SOFTWARE WILL MEET
YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR-FREE, THAT THE APPLE SOFTWARE WILL BE
COMPATIBLE WITH THIRD PARTY SOFTWARE, OR THAT DEFECTS IN THE APPLE
SOFTWARE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE
GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A
WARRANTY.  SHOULD THE APPLE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE
ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.  SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE
EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. QuickTime Player
automatically produces search results that reference sites and
information located worldwide throughout the Internet.  Because Apple
has no control over such sites and information, Apple makes no
guarantees as to such sites and information, including: (i) the
accuracy, currency, content, or quality of any such sites and
information, or (ii) whether an Apple search completed through the
QuickTime Player may locate unintended or objectionable content.
Because some of the content on the Internet consists of material that
is adult-oriented or otherwise objectionable to some people or viewers
under the age of 18, the results of any search or entering of a
particular URL using the QuickTime Player may automatically and
unintentionally generate links or references to objectionable
material.  By using the QuickTime Player, you acknowledge that Apple
makes no representations or warranties with regard to the
appropriateness of the content viewed through the QuickTime Player,
whether on a pre-installed channel button or as a result of your
search.  Apple does not guarantee the sequence, accuracy, completeness
or timeliness of the content played through the QuickTime Player.
Apple, its officers, affiliates and subsidiaries shall not, directly
or indirectly, be liable, in any way, to you or any other person for
the content you receive using the QuickTime Player or for any
inaccuracies, errors in or omissions from the content.

Rev. 28 FEB 2010

Return to Top of Page